Category Archives: customer service

Tips on tip reporting

If you are like millions of taxpayers who work in the service industry, you may receive tips. The tax code is clear; if you receive tips you must report them as income. Some employers have systems to make this easy, … Continue reading

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7 Best Practices for QuickBooks Online

Even if you’ve been using QuickBooks Online for a long time, it’s good to step back and evaluate your actions. “Best practices” aren’t enforceable rules. They’re simply guidelines businesses commonly follow in one area or another. If you’re in retail, … Continue reading

Posted in Business, business help, Business Owner, customer service, Debit and Credit Cards, Fraud, New Business, Operational Accounting, Operations, quickbooks, quickbooks help, QuickBooks Online, QuickBooks Tips, record keeping, sales, Uncategorized | Tagged , , , , , , , | Leave a comment

What Sales Orders Are and When to Use Them

They’re not as commonly used as invoices. But if you need them, they’re there. When you want to document sales that you can’t (or won’t) fulfill immediately, but you plan to do so in the future, you can’t create an … Continue reading

Posted in Business, Business Owner, customer, customer service, Inventory, New Business, Operational Accounting, Operations, quickbooks, quickbooks help, QuickBooks Online, QuickBooks Tips, record keeping, sales, stock, Supply, Uncategorized | Tagged , , , , , , , | Leave a comment

Ringing Out 2016 in QuickBooks

2017 is just around the corner. Now’s the time to do your end-of-year QuickBooks tasks. Since early January of this year, you’ve been faithfully creating new records, entering transactions, and recording payments. You’ve run basic reports. You’ve done your collection … Continue reading

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Creating Reports in QuickBooks, Part 2

Last month, we discussed QuickBooks’ report Preferences and The Report Center. We’ll look at report customization this month. QuickBooks makes your bookkeeping faster, safer, and more accurate than what you could do using a manual system. Still, you may occasionally … Continue reading

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Prepaid cards get a bit safer

Do you have a prepaid card in your wallet? They’re popular because they’re convenient. You, your employer, or someone you know loads money onto the card, and you use it in a manner similar to a credit or debit card. … Continue reading

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Online customer service is important

Providing excellent customer service is crucial for any business, but dealing with customer complaints over the internet can be challenging. When responding to customer complaints via email, chat rooms, or other online venues, keep these tips in mind. Be honest. … Continue reading

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